ck6n Privacy Policy
Your personal information is completely safe with us. Read this policy to learn how ck6n collects, uses, and protects your data.
01 Introduction & Purpose of This Policy
ck6n is a trusted online gaming platform in Bangladesh. Protecting the privacy of our users is one of our top priorities. This Privacy Policy explains what information ck6n collects about you, why it collects it, how it is used, and how it is kept secure.
By creating an account on our platform or using our services, you are considered to have agreed to this policy. We therefore ask that you read this document carefully. If you have any questions, please contact our support team.
This policy applies to all services, websites, and mobile platforms operated by ck6n. This policy may be updated from time to time; you will be notified appropriately if any changes are made.
02 Information We Collect
ck6n collects various types of information, mainly in two categories — information you provide directly, and information generated automatically while you use the platform.
2.1 Information You Provide
- Name, date of birth, and gender
- Email address and mobile number
- Residential address
- National ID card or passport details (for identity verification)
- Financial transaction details: information related to bKash, Nagad, Rocket, or bank transfers
- The content of your communications with the support team
2.2 Automatically Collected Information
- IP address and device information
- Browser type and operating system
- Which pages of the website you visited and how long you spent on them
- Gaming activity: which games you played and for how long
- Login time and location data
- Information collected through cookies and similar tracking technologies
03 Purpose of Data Use
ck6n uses your information only for specific and legitimate purposes. The main reasons we use your data are outlined below:
- Account management: Completing your registration, verifying your identity, and keeping your account secure.
- Processing financial transactions: Handling deposits and withdrawals smoothly.
- Service improvement: Analysing user behaviour to enhance your gaming experience.
- Ensuring security: Preventing fraud, money laundering, and other illegal activities.
- Legal compliance: Adhering to applicable laws and regulations.
- Customer support: Responding properly to your complaints and enquiries.
- Responsible gaming: Identifying problematic behaviour and providing assistance.
- Promotional communication: Informing you about bonuses and offers, subject to your consent.
04 Data Sharing & Disclosure
ck6n never sells your personal information to third parties. However, in certain situations we may share information with trusted partners or authorities.
4.1 Service Providers
We work with third-party technology companies for technical services, payment processing (bKash, Nagad, Rocket, and bank partners), and identity verification. These companies operate under strict confidentiality agreements and may only use your information for specified purposes.
4.2 Legal Requirements
Information may be disclosed under court orders, government investigations, or obligations under applicable law. In such cases, we only provide the information that is legally required.
4.3 Business Changes
If there is any change in ck6n's ownership or corporate structure, user information may be transferred to the relevant new entity. The terms of this policy will continue to apply in such cases.
05 Data Security Measures
ck6n uses industry-standard security technologies to keep your information safe. The key components of our security framework are as follows:
- SSL encryption: All communication between you and our servers is encrypted using SSL/TLS technology.
- Access control: Only authorised staff can access your information, and all access is strictly logged.
- Regular security testing: Our systems undergo regular security audits.
- Data minimisation policy: We only collect and store information that is necessary.
- Secure payment gateway: All financial transactions are handled through secure channels.
Even so, no method on the internet is 100% secure. While we work to ensure the highest level of protection, users are also responsible for keeping their account passwords confidential.
06 Cookies & Tracking Technologies
The ck6n website uses cookies and similar technologies to improve your browsing experience and to keep the platform running smoothly.
6.1 Types of Cookies
- Essential cookies: Required for login sessions and security features; without these, the platform will not work properly.
- Functional cookies: Remember your preferences, language, and settings.
- Analytics cookies: Used to understand which parts of our platform are used most.
6.2 Cookie Controls
You can control or disable cookies from your browser settings. However, disabling essential cookies may prevent certain important features of the platform from working.
07 Data Retention Period
ck6n retains your personal information only for as long as necessary. The retention period is determined based on the following:
- All account data is retained while your account is active.
- Financial transaction records may be kept for a set period after an account is closed, due to legal requirements.
- Records related to anti-money laundering (AML) and fraud prevention may be kept for a longer period.
- You can unsubscribe from promotional communications at any time.
Once legal obligations are fulfilled or the need for retention has ended, we securely delete or anonymise the information.
08 Your Rights
As a ck6n user, you have the following rights over your own information:
8.1 Right to Access
You may request to know what information we hold about you. We will provide that information within a reasonable time.
8.2 Right to Rectification
If any of your information is incorrect or incomplete, you may request that it be corrected. You can update much of your information yourself through account settings.
8.3 Right to Erasure
In certain circumstances you may request that your information be deleted. However, where there are legal obligations or ongoing disputes, it may not be possible to fulfil this request in full.
8.4 Right to Object to Processing
You may opt out of marketing communications at any time. You may also object to other types of data processing for specific reasons.
To exercise any of these rights, send an email to [email protected]. We will process your request as quickly as possible.
09 Protection of Minors
ck6n strictly follows a 21+ age policy. Our platform is for users aged 21 and above only. We do not knowingly collect any information from minors.
If we become aware that a person under the age of 21 has created an account, that account and all associated information will be deleted immediately and the account will be closed.
If you believe a minor is using our platform, please notify us at [email protected].
10 Third-Party Links & Connections
The ck6n platform may sometimes contain links to third-party services. These third-party sites or services are governed by their own privacy policies, which may differ from ck6n's policy.
ck6n is not responsible for how third-party services handle your information. We therefore recommend reading their privacy policy before using any external service.
11 Policy Changes & Updates
ck6n may update this Privacy Policy from time to time. Changes may be made due to business changes, the launch of new services, technical improvements, or legal changes.
If any significant changes are made, we will send a notification to your registered email or announce it clearly on the platform. Continued use of the platform after changes have been made will be considered as your acceptance of the updated policy.
The "Last Updated" date shown at the top of the policy always indicates the date of the most recent version.
12 Responsible Gaming & Use of Data
ck6n takes responsible gaming very seriously. We use information about your gaming behaviour to identify early signs of problematic behaviour and to provide support where needed.
This information is not disclosed to third parties without the user's consent, except where legally required. For more information on responsible gaming, please visit our Responsible Gaming page.
Contact Us
For any questions or requests regarding the Privacy Policy, please contact our support team.
Email: [email protected]
Support available: 24/7 via live chat and email, in Bengali and English.